| Does your organization have a learning disability? | | | | Learning Disability 1 - "I am my position" |
| As we progress through life we are required to learn | | | | We are so loyal to our jobs that they have begun to |
| new skills to advance to the next level. Even when we | | | | define who we are and how we think. Many people |
| enter the working world we are required to learn new | | | | can't see themselves doing anything else and when |
| skills. We stop growing and advancing as soon as we | | | | asked what they do for a living will respond "I am an |
| believe we have learnt everything we need to know. | | | | accountant" or the equivalent. They usually do not see |
| At that point we begin vegetating. | | | | the purpose of the organization they work for or how |
| The same can be said for organizations. Every | | | | they contribute to the whole. Most see themselves |
| organization grows with enthusiasm up to a point and | | | | within an organization over which they have little |
| then it slows and even stops. An organization needs to | | | | influence. |
| learn to grow. When an organization believes it knows | | | | A job is seen as that, a job - defined by limits and |
| everything it needs to know it will stop growing. The | | | | tasks. Something which we try and cope with and do |
| problem, in the case of an organization, is that it needs | | | | our time in, according to the job description. Jobs and |
| to learn just to stay in one spot let alone advance. | | | | functions do not overlap. We do not see how our job |
| Think about how computers have changed the face | | | | has any impact on another function within the |
| of business. By refusing to learn about computers a | | | | organization. |
| company today could not hope to compete. Without | | | | The problem with "I am my position" is that we see the |
| computers there are very few companies that can | | | | organization as a bunch of silos, none interacting with |
| survive and thrive. | | | | the others. An accountant only does accountant work |
| In 1983 a Royal Dutch/Shell survey found that a third | | | | and a marketing manager only does marketing work. |
| of the firms in the Fortune 500 in 1970 had vanished. | | | | The accountants are not concerned with how their |
| They were not just smaller but they ceased to exist. | | | | decisions impact any other positions or functions within |
| The survey estimated that the average lifespan of a | | | | the company. They make accounting decisions based |
| large industrial company is less than forty years. Not | | | | on accounting impact and not organizational impact. |
| long considering all the effort that goes into building a | | | | The other problem associated with this learning |
| company. | | | | disability is that people have little sense of responsibility |
| Peter Senge in his book "The Fifth Discipline" identifies | | | | for the results attained when the different silos interact. |
| 7 learning disabilities found in organizations. Over the | | | | They only see their responsibility for their silo and no |
| next 6 eZines I will cover each of these disabilities. If | | | | more. As a result when problems occur it can always |
| you can see any of these disabilities in your company | | | | be blamed on 'someone else'. Problems get lost and |
| then we really suggest you put some effort into | | | | nothing is learnt from unexpected results. |
| solving the problem. We addressed one disability "The | | | | A learning organization on the other hand ensures |
| Myth of the Management Team" in a previous eZine. | | | | systems thinking - the process of seeing the |
| Follow this link to read about that disability | | | | organization as a whole interacting organization. Where |
| The best way we have found to create a learning | | | | each decision is evaluated on how it impacts the |
| organization is through Best Year Yet. Everything that | | | | whole. Holistic management in Best Year Yet terms. |
| is needed in a transformation is addressed within the | | | | Do your people interact? Do they understand how |
| program. | | | | their decisions impact the entire organization? |