Expert Tips to Share With Your Disabled Cruise Clients

Cruising is often billed as one of the most accessible· If you requested any special equipment, such
vacation choices for wheelchair-users and slowas a commode chair or a shower bench, contact your
walkers. In fact, according to a 2002 Harris Interactivecabin steward if it's not in your cabin when you arrive.
poll, 12 percent of disabled adults had taken a cruise inIf you feel there's a language problem and you don't
the previous five years, compared to 8 percent of thethink the cabin steward understands your question,
able-bodied population. So chances are, even if youthen go to the purser's office and ask to speak to the
don't specialize in accessible cruises, you're still likely toChief Purser or the Head Housekeeper about the
have at least a few disabled cruise clients.matter.
These days wheelchair-users and slow walkers turn· After you get settled in, head down to the
to travel agents for far more than just a cruisedining room and check on the location and height of
reservation; they also look to them for their expertise inyour table. If it's not manageable for you, talk to the
handling logistical issues relating to their disability. WithMaitre d' about a change.
that in mind, here are a few nuts-and-bolts tips to· Make sure and locate the accessible seating
share with your disabled cruise clients.in the showrooms before show time, as sometimes it's
· If you're traveling with extra equipment, suchdifficult to find when it's crowded.
as an additional wheelchair or a hoyer lift, try and take· Arrive about 15 minutes early for the life boat
it aboard yourself instead of leaving it with the rest ofdrill. That way you will beat the crowds and still be able
your luggage, to be brought to your room later. That'sto take the elevator. If you have any concerns about
the best way to insure all of your equipment makes itemergency evacuation procedures, don't hesitate to
on the ship.ask your life boat captain.
· If you take along a manual wheelchair, mark it· Take a tour of the ship on the first day and
clearly with your name or personalize it in some way,locate the accessible restrooms on each deck. Make
so it won't be mistaken for one of the ship'snote of the locations for future use.
wheelchairs.· Last but not least, if you use a power
· If you are traveling with a scooter or a powerwheelchair or scooter, bring along a manual wheelchair
wheelchair, take an extension cord and a power strip.for use in port. This is especially helpful in Caribbean
Outlets are limited in staterooms and sometimes theyports, where it's difficult to find lift-equipped
are not located in the most convenient places.transportation. In the long run, it will help make your
Additionally, don't forget to pack a converter if youcruise more enjoyable.
need one.